Privacy policy

Last updated: July 23, 2026
DOMINIC JEBB operates this website and online store, including all relevant content, functions, tools, products and services, aiming to deliver a premium shopping experience for customers (collectively referred to as the "Services"). This store is powered by Shopify to support the provision of Services to you.

This Privacy Policy explains how we collect, use and disclose your personal information when you browse, access, purchase goods, conduct transactions via our Services or communicate with us. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail concerning the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using any of our Services, you confirm that you have read and acknowledged this Privacy Policy, and consent to the collection, use and disclosure of your information as stated herein.

Personal Information We Collect and Process

The term "personal information" means data that can identify you or can be reasonably associated with you or another individual. Personal information excludes anonymous or de-identified data which cannot be used to identify any person.

Depending on your interaction with our Services, your residential location and applicable laws, we may collect and process the following categories of personal information, together with derived information generated from such data:
  • Contact information: your name, residential address, billing address, delivery address, phone number and email address.
  • Financial information: credit card, debit card and bank account numbers, payment card details, transaction records, payment methods, payment confirmation and other payment-related information.
  • Account information: username, password, security questions, personal preferences and account settings.
  • Transaction information: products you browse, add to cart, save to wishlist, purchase, return, exchange or cancel, as well as your historical transaction records.
  • Communication records: information you submit when contacting us, such as customer service enquiries.
  • Device information: data related to your equipment, browser and network connection, IP address and other unique device identifiers.
  • Usage information: records of your behaviour when accessing and navigating our Services.

Sources of Personal Information

We obtain personal information through the following channels:
  • Directly from you: when you register an account, visit our store, communicate with us or actively provide personal data.
  • Automatically collected via our Services: data obtained from your device when you browse our website, through cookies and similar tracking technologies.
  • From our service providers: third-party suppliers we cooperate with, who collect and process your information on our behalf to deliver relevant services.
  • From business partners and other third parties.

How We Use Your Personal Information

We utilise your personal information for the purposes listed below, based on how you interact with our Services:
  1. Provide, Customise and Improve Services

    We process your information to fulfil our contractual obligations, process payments, arrange order delivery, handle returns and exchanges, maintain your account, remember your preferences, send order and account notifications, enable product reviews, recommend matching goods and create a personalised shopping experience, as well as continuously optimise our Services.
  2. Marketing and Advertising

    We may use your information to send marketing and promotional content via email, SMS or post, and display targeted advertisements on our website or third-party platforms, based on your browsing, cart and purchase activity.
  3. Security and Fraud Prevention

    We verify your account identity, ensure secure payment and shopping experience, detect, investigate and respond to fraudulent, illegal or risky activities, and safeguard the security of our Services.

    If you register an account, you are responsible for protecting your account credentials. Please do not share your username, password or access details with others.
  4. Customer Communication

    We use your information to provide customer support, respond to your enquiries and maintain our customer relationship.
  5. Compliance with Legal Obligations

    We process your personal information to comply with applicable laws, respond to official legal requests from authorities, investigate potential disputes or litigation, and enforce our store terms and policies.

How We Disclose Your Personal Information

We may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy, including the following scenarios:
  • Shared with Shopify, suppliers and service providers acting on our behalf, covering IT maintenance, payment processing, data analysis, customer support, cloud storage, order fulfilment and logistics services.
  • Shared with marketing partners to deliver promotional and targeted advertising services. These partners will process your information subject to their own privacy policies. You may have the right to opt out of targeted advertising based on your online activity, subject to local legislation.
  • Disclosed when you actively request or consent to information sharing, such as logistics delivery services, social media plugins and third-party login functions.
  • Shared with our affiliated companies within our corporate group.
  • In connection with corporate transactions (merger, bankruptcy etc.), to satisfy legal requirements, enforce our terms of service, and protect the legitimate rights of our store, users and third parties.

Relationship with Shopify

Our Services are hosted on Shopify. Shopify collects and processes your information to operate and improve the platform services. Data you submit to our store will be transmitted to Shopify and relevant third parties, which may be located outside your country of residence.

We use Shopify’s advanced platform functions to support business development. Shopify may process your interaction data across multiple merchants on its network. In such cases, Shopify acts as an independent data controller and handles your data subject requests.

You can review Shopify’s Consumer Privacy Policy and exercise your data rights via the Shopify Privacy Portal: https://privacy.shopify.com/en

Third-Party Links and Websites

Our Services may contain links to external third-party platforms. We recommend you check their independent privacy and security policies before accessing these websites.

We take no responsibility for the data security, accuracy and reliability of third-party websites. Any content you post on public social platforms may be visible to other users. The existence of external links on our website does not constitute official endorsement of third-party platforms.

Children’s Information

Our Services are designed for adult users. We do not knowingly collect personal information from minors under the age of majority in your region.

If you are a parent or guardian and discover your child has submitted personal data to us, please contact us to request data deletion.

As of the effective date of this policy, we have no knowledge that we sell or share personal information of users under 16 years old as defined by applicable laws.

Information Security & Data Retention

No internet security solution can guarantee absolute protection, and data transmitted online cannot be fully secured during transmission. We advise you not to send sensitive confidential information via insecure communication channels.

We retain your personal information for different durations according to specific purposes: maintaining your account, providing ongoing services, complying with legal requirements, resolving disputes and implementing our contractual terms. Data will be deleted once it is no longer required.

Your Rights and Options

Subject to local applicable laws, you may hold the following rights regarding your personal information. These rights are not absolute and only apply under specific circumstances; we may decline requests permitted by law:
  • Right of Access: request access to the personal data we store about you.
  • Right of Erasure: request deletion of your personal information.
  • Right of Rectification: request correction of inaccurate personal data.
  • Right of Data Portability: obtain a copy of your personal information and request data transfer to third parties under certain conditions.
  • Manage marketing subscriptions: you can unsubscribe from promotional emails at any time using the unsubscribe link contained in our emails. After unsubscribing, we may still send transaction-related service emails regarding your orders and accounts.
You may exercise these rights through functions on our website or contact us directly.

We will not discriminate against you for exercising your data rights. We may verify your identity before processing your application. You can appoint an authorised agent to submit requests on your behalf, with valid authorisation documents provided. We will respond to all legitimate requests within the time limit required by law.

Complaints

If you have concerns regarding our processing of your personal information, please get in touch with us. Depending on your location, you may submit an appeal to us or file a formal complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred, stored and processed outside your country of residence.

If data is transferred out of the European Economic Area or the United Kingdom, we will adopt recognised legal transfer mechanisms such as the European Commission Standard Contractual Clauses or equivalent UK official agreements, unless the receiving country has obtained an official adequacy decision for data protection.

Updates to this Privacy Policy

We reserve the right to revise this Privacy Policy to reflect updated business practices or meet legal and regulatory requirements. We will publish the revised version on this website, update the "Last updated" date and issue notifications as required by law.

Contact Information

For any questions about this Privacy Policy and our data handling practices, or to exercise your data rights, please contact us:

Phone: +64 27 416 8352

Email: info@domcell.shop

Postal Address: DOMINIC JEBB, 35 Lambton Quay, Pipitea, WGN, Wellington 6011, New Zealand